Mapping the information seeking process regarding the Personal Budget : comparing information seeking models and mapping information seeking phases among those in need of care

Egelmeer, C.J.M. (2016) Mapping the information seeking process regarding the Personal Budget : comparing information seeking models and mapping information seeking phases among those in need of care.

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Abstract:INTRODUCTION: The information seeking process of parents of children in special education was mapped. The research question in this matter is “How do parents of children in special education engage in information seeking phases when seeking information on the Personal Budget, and to what extent do these phases correspond with the information-seeking models proposed by Ellis (1989), Kuhlthau (1988), Savolainen (1995) and Wilson (1997)? METHODS: In order to answer this question, 33 in-depth interviews with parents of children who attend special education were conducted. RESULTS: The target group seeks information in the phases identified in the theories of Ellis (1989), Savolainen (1995) and Kuhlthau (1988). However, the order in which the phases were engaged in is not as static and defined as presented in the theories. Furthermore, contextual factors influence this process, such as the amount of information and the type of information which is gathered. CONCLUSION: A reviewed research framework is constructed in this study. In this model, it is shown that participants may go back and forth between information seeking phases, and may not engage in them at all. Additionally, direction, degree, pattern, seeking of orienting and practical information form contextual factors which influence the information seeking process.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
Link to this item:http://purl.utwente.nl/essays/70316
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