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The dark side of PSM - An analysis of the relationship between the level of PSM and the level of stress

Hartl, L. (2016) The dark side of PSM - An analysis of the relationship between the level of PSM and the level of stress.

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Abstract:Occupational stress is caused by several factors that can be related to the individual or organizational level and has an influence, amongst other consequences, on the well-being and performance of an employee. One of these factors, which has rather recently come to attention and specifically relates to the public sector, concerns Public Service Motivation (PSM). The findings of the limited number of studies on the relationship between PSM and stress are ambiguous. On the one hand, PSM has been known for its optimizing function in many relationships where stress is involved (a negative correlation between motivation and stress). On the other hand, it has been suggested that high levels of motivation, amongst other causes, contributes to stress (a positive correlation between motivation and stress). By means of a case study based in Münster (Germany), this study aims to contribute to this field of research and will investigate on the dark side of PSM in its relationship to stress. Various articles report that secondary school teachers increasingly complain about having stress at the workplace. In order to explain the high level of stress, this paper applies the Job Demand-Resource Model as a theoretical background. A web-based survey was sent to a selection of publicly employed secondary school teachers from different types of secondary schools to investigate if PSM is a cause for occupational stress in this sector. Overall, this paper aspires to a better understanding of the issue and, based on this research, aims to give recommendations on how to deal with motivation and stress.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Management Society and Technology BSc (56654)
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