University of Twente Student Theses


Politicization, social media and cris management: the 2011 Chrischurch Earthquake

Neth, H. (2016) Politicization, social media and cris management: the 2011 Chrischurch Earthquake.

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Abstract:Natural disasters are becoming more frequent and severe in recent times, due to a growing population in vulnerable areas of the world. Because of their major societal impact, issues around natural disasters are increasingly disputed in the political arena. Even in crises that seem to stimulate decision makers finding a unitary solution, political decision makers follow their own agenda. In addition, modern technologies provide people with immediate access to social media, thus fundamentally altering the landscape for crisis communication. The underlying research features an approach on how and to what extent the adequacy of crisis management is affected by politicization. Moreover incorporates this research the component of social media, since it is on the rise and scientific knowledge in this context is not available. However did it not directly affect the politicization, but rather fosters inter-organizational collaboration. This research focuses as well on improvisation from protocols and the way it is affected by politicization. Nevertheless did the research find no connection between improvisation and the adequacy of crisis management. It shows that politicization has a direct and an indirect effect on crisis management. The analyzed case is the crisis after the earthquake in Christchurch 2011.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Management Society and Technology BSc (56654)
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