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A closer look into monitoring processes of self-directed teams, that orked with Scrum

Hesselink, B.S. (2016) A closer look into monitoring processes of self-directed teams, that orked with Scrum.

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Abstract:Nowadays organizations make use of self-directed teams, because of the benefits of these teams. Since these teams have no manager anymore, it is important for them to plan, monitor and evaluate their own actions. This study takes a closer look into monitoring components (content monitoring, monitoring the plan and monitoring progress) of self-directed teams, combined with quality of interaction (ignored, accepted, shared and co-constructed). In this multiple case study three self-directed teams were investigated, that worked with a management method called Scrum. Daily meetings and evaluation meetings were videotaped and coded afterwards. Results show that there is a significant difference between the daily meetings and the evaluation meetings, as well in monitoring processes as in the quality of interaction. Daily meetings relied more on monitoring progress and on accepted interaction, whereas evaluation meetings relied more on content monitoring and co-construction. Moreover, having a certified Scrum-master in a team showed more structured meetings paired with more progress monitoring. Although, there was no significant evidence for this difference between teams. This qualitative finding can be an interesting direction for further research.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:81 education, teaching
Programme:Psychology BSc (56604)
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