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A case Study on exploring the relevance of evaluation characteristics in designing an evaluation approach on behaviour level on training effectiveness

Mohammad, Soraya (2016) A case Study on exploring the relevance of evaluation characteristics in designing an evaluation approach on behaviour level on training effectiveness.

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Abstract:This present study describes an exploratory case study. The aim of this study was to investigate what evaluation characteristics are seen as relevant by learning professionals in designing an evaluation approach on behaviour level with the goal to determine the effectiveness of the training. By going back to the literature and the evaluation frameworks that are used to guide an evaluation, evaluation characteristics are identified and there is explored what these characteristics mean for the theory and existing evaluation frameworks. Three semi-structured focus-groups interviews with an organisational learning department provided input on identifying evaluation characteristics and the role of them in designing an evaluation approach. There is taken into account what types of training allow an evaluation on behaviour level, the possible measurement methods, and involvement. Next to that, input was given on conditions that need to be met to evaluate, time and frequency for evaluation, and possible barriers. Results and literature showed that the mentioned evaluation characteristics are related to the transfer performance and therefore this study proposed to integrate evaluation characteristics into the IMTEE and recommended further research on defining the relationship between evaluation characteristics and transfer performance.
Item Type:Essay (Master)
Clients:
Deloitte, Rotterdam, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:81 education, teaching, 85 business administration, organizational science
Programme:Educational Science and Technology MSc (60023)
Link to this item:https://purl.utwente.nl/essays/70428
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