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Taking control of the after sales - The design of a supply chain control tower, which will help Thales by improving the supply chain visibility of their new type of after sales service.

Keppels, E.H. (2016) Taking control of the after sales - The design of a supply chain control tower, which will help Thales by improving the supply chain visibility of their new type of after sales service.

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Abstract:Thales introduces a new type of after sales service: Service contracts. In this assignemnt I design a supply chain control tower that will help Thales, by increasing the supply chain visibility of their new after sales service. First I will determine what a supply chain control tower is and what information is needed to create one. Then, I will design a control tower model and give Thales advice about how they can implement it in their new supply chain.
Item Type:Essay (Bachelor)
Clients:
Thales, Hengelo, Nederland
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:58 process technology
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:http://purl.utwente.nl/essays/70670
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