University of Twente Student Theses


An analysis of systems integration in the construction industry

Barends, M.G.H.W. (2016) An analysis of systems integration in the construction industry.

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Abstract:This study explores how construction companies apply systems integration in practice and which specific actions these companies should take to improve systems integration. Case study research is used to investigate six projects in the Dutch civil engineering industry. An observation framework based on existing systems integration literature is used to analyse these cases. The analysis showed that no common strategy for systems integration is used in the projects studied and every project team takes its own approach. To improve the application of systems integration, we recommend to project members to understand each other’s needs, and to project teams to have an integral project goal and –budget, create a shared vision on the project’s functionalities, manage expectations of the client, operators and project team, and compose a competent project team. Furthermore, the preparations for systems integration, before starting the actual construction process, were found to be key to achieve successful integration. Future research should focus on more companies in the construction industry – such as concerns similar to the civil engineering company studied, contractors and design companies –, the contribution of systems integration to project success, a step by step process for systems integration and further developing the initial observation framework.
Item Type:Essay (Master)
Faculty:ET: Engineering Technology
Subject:56 civil engineering
Programme:Construction Management and Engineering MSc (60337)
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