University of Twente Student Theses


Between policy & reality : Cooperation within Social Teams.

Bolhaar, S.N. (2016) Between policy & reality : Cooperation within Social Teams.

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Abstract:January 2015 the Dutch government decentralized several youth- and social (health care) tasks to municipalities to realize budget cuts and improve (health) care services. In 2014 the majority of the municipalities introduced social teams to be able to carry out these tasks in a multidisciplinary and integral way. This research combines the uncertainties that come with, the lack of an organizational framework and uncertainties related to the collaboration of professionals with different expertise, within one team. It aims to provide two municipalities insights in the policy agreements they established related to collaboration; and in the extent in which (collaboration) agreements are carried out in practice. Explanatory factors related to (un)conformity are set out in a ‘comprehensive model of conformity’. Based on this model explanations for the unconformity between policy and practice are identified. The discrepancies between policy and practice suggest that these discrepancies can be traced back to unclear descriptions in policy. However, according to this study the absence of clear tasks and goals does not have to be a problem for the implementation of policy. The magnitude of the impact can be obviated by the efforts and guidance of the manager(s); and by the commitment of the involved professionals.
Item Type:Essay (Master)
Nautus, Amersfoort, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Public Administration MSc (60020)
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