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Estimation of the costs of information system downtime in organisations: underlying threats, effects and cost factors

Li, Q. (2016) Estimation of the costs of information system downtime in organisations: underlying threats, effects and cost factors.

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Abstract:Information system has been widely applied in companies to support sophisticated activities and processes so as to enhance efficiency and reduce costs. The availability and reliability of the information system infrastructure is critical. However, the information systemcan be fragile. Once the problem occurs, it will cause both performance and financial losses to the company. This thesis proposes an IT downtime costs model for all types of organizations to evaluate financial losses in order to know how much money should invest to improve the IS. To find out the costs of downtime, this thesis analyses interdependencies of components, downtime threats, and corresponding effects.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/71402
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