University of Twente Student Theses


Job characteristics in smart industries and the challenges for job design.

Bosch, D.E. (2016) Job characteristics in smart industries and the challenges for job design.

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Abstract:Smart industries are known for their high degree of flexibility in production, in terms of product needs, volume, timing, resource efficiency and cost, being able to fine-tune to customer needs and make use of the entire supply chain for value creation. It is enabled by a network- centric approach, making use of the value of information, driven by ICT and the latest available proven manufacturing techniques. As with every industrial revolution, new concerns arise about technological unemployment and inequality. Many researchers have studied how new technologies and computerization will impact the labour market by means of jobs that will most likely disappear. However, little is known about what actually changes in the content of jobs and how these changes will affect the design of jobs. This study builds on the notion that jobs are not disappearing, but that job content is changing in terms of task characteristics. The purpose of this study is to understand jobs in the context of smart industry and to identify the consequences for job design by exploring five core job characteristics. In order to answer the main question, in- depth interviews were conducted with participants from seven companies that are familiar with smart industry.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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