Knowledge management in the semi-public sector : prerequisite organizational and human conditions for a successful implementation of knowledge management in a semi-public organization in the Netherlands

Focht, A. te (2017) Knowledge management in the semi-public sector : prerequisite organizational and human conditions for a successful implementation of knowledge management in a semi-public organization in the Netherlands.

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Abstract:There is a lack of available research that examines the relationship between enablers and knowledge management and its sub-variables knowledge creation, caption, dissemination and application. Most previous research focuses on examining the relation between enablers and knowledge dissemination. Moreover, previous research also showed that there could be differences between enablers of KM in (semi-) public and private sector organization. There is no standard model that can be applied to organizations in the (semi-) public sector and most previous research on KM is conducted in private sector organizations. Therefore, this master thesis examines which organizational and human conditions are prerequisite when successfully implementing knowledge management in semi-public organization X. The empirical research is conducted through a cross-sectional study, consisting of a survey and in-depth interviews with two employees and managers of the BU’s of organization X. Formalization, training and leadership were found to significantly affect the level of KM in semi-public organization X. Moreover, none of the predictor variables are significant predictors of knowledge creation. Formalization, leadership and strategy are significant predictors of knowledge caption. Training is found to be a significant predictor of knowledge dissemination and formalization and strategy are significant predictors of knowledge application. Implications and recommendations based on these research outcomes are presented in this master thesis.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Public Administration MSc (60020)
Link to this item:http://purl.utwente.nl/essays/71795
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