University of Twente Student Theses


Key Performance Indicators

Sedee, K.M.J. (2016) Key Performance Indicators.

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Abstract:During the internship an assignment carried out at Damen Song Cam Shipyard (DSCS), located in Haiphong, Vietnam. Damen Song Cam Shipyard was opened in March 2014 and is the latest addition to the Damen Shipyards Group. It will be the preferred production location for Damen tug boats up to 60 meters long. With an initial production capacity of 40 boats per year, DSCS is one of the largest yards of the Group and represents Damen’s first Joint Venture yards in Vietnam. Damen Song Cam Shipyards needs to determine their cost price for outfitting new ships following Integral Direct Cost (IDC) codes in the Damen Standard Calculation Sheet. In this calculation sheet production rates for several IDC codes are required. These should match the production capabilities at DSCS. To determine these values so called Key Performance Indicators (KPI’s) are introduced. The goal of this report is to create a model in which the inputs for the Damen Standard Calculation Sheet are determined. It provides a description of how KPI’s for DSCS are calculated and how these will be updated and evaluated in the future. The KPI’s are calculated with use of registered hours in the yards’ ERP system, shop orders and engineering data of three ship types: ASD2810, ATD2412 and ASD3212. These types are chosen because of their similarity and the expectation of DSCS to mainly build these types of vessels in the near future. The report also describes the measurements of the performances at the yard and the method to use both the performances and the KPI values to determine the input values for the Damen Standard Calculation Sheet. This calculation sheet is used for budgeting new ships that will be outfitted at DSCS. This assignment was carried out over a period of 10 weeks. The main deliverables are two standardized calculation templates which are set up in such a way that they are easy to use for DSCS in the future. The assignment is divided in several sub-assignments: 1. Improve KPI’s by extending data a. Collect data of more yard numbers b. Standardize the template and update the KPI’s automatically based on finished projects 2. Research how to measure production support a. Find out which general factors can be used to specify production support 3. Workshop Performance a. Determine output factor (hours/physical output) for every workshop based on KPI’s b. Determine output for every workshop based actual performance expressed in KPI’s c. Create an overview of performances/efficiencies 4. Ship type budgeting with use of the Damen Standard Calculation Sheet a. Review the calculation sheet and discuss feedback with Damen Shipyards Gorinchem b. Determine inputs based on KPI’s and workshop performances c. Determine targets based on contracted budget After finishing the internship at Damen Song Cam Shipyards, I returned to the yard after a three week holiday for a quick visit. At that moment, the work preparation department was using the created model for budgeting a new vessel. Besides it was an educational experience for me, it evidently was a useful assignment for DSCS as well!
Item Type:Internship Report (Master)
Damen Shipyards, Vietnam
Faculty:ET: Engineering Technology
Subject:52 mechanical engineering
Programme:Mechanical Engineering MSc (60439)
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