Exploring interactions between HRM, Technology and Organizational stakeholders related to achieving sustainable e-HRM: A study on e-HRM stakeholders' perceptions and needs related to e-HRM implementation

Methorst, H. (2017) Exploring interactions between HRM, Technology and Organizational stakeholders related to achieving sustainable e-HRM: A study on e-HRM stakeholders' perceptions and needs related to e-HRM implementation.

[img]
Preview
PDF
917kB
Abstract:The purpose of this research project was to provide a theoretical base for, and offer useful advice, to support organizations in achieving sustainable e-HRM. Consequently, the social and material interactions between e-HRM stakeholders, related to achieving sustainable e-HRM were explored. In a single case study, performed at a Dutch service organization that recently adopted e-HRM iOS- embedded personnel management applications, we used multiple methods such as semi-structured in-depth interviews and document analysis, to better understand e-HRM stakeholders’ interaction related to achieving sustainable e-HRM. Since e-HRM stakeholders continually interact, we believe that a better understanding of their interactions might contribute to sustainable e-HRM. E-HRM stakeholders were selected based on their direct interaction with e-HRM applications and their interaction with HRM, technology and the organization. A total of 14 interviews were held. The results of this research point out that the adopted e-HRM applications are not fully sustainable yet. Our analysis shows that this is due to defective social and material interaction between e-HRM stakeholders, as their perceptions and needs, related to e-HRM were not sufficiently taken into account. Technical issues such as poor internet coverage, sluggishness of the systems, systems not syncing fast enough and the incompatibility of the different systems used have also led to resistance and frustration by targeted users. To achieve sustainable e-HRM, we suggest that; First, organizations do well to strengthen vertical and horizontal communication-lines. Second, e-HRM stakeholders should be involved at an early stage, e.g. from the adoption stage of the implementation process onwards. Third, technical issues such as internet coverage and system compatibility should be improved.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/72256
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page