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Teaming with robots : do people trust a human advice more than a system advice?

Haase, Henrike (2017) Teaming with robots : do people trust a human advice more than a system advice?

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Abstract:Technical devices have become a great help to humans. A new one is the decision-aid called “predictive policing” in the work of police officers. It will give evalutions and advices when and where police officers should be present in order to prevent crimes. Participants were asked to imagine a scenario in which they were the police officers and to make a decision on how to handle a risky situation. It was hypothesized that humans trust another human more and accept an advice from another human more often than from a machine. Further, it was hypothesized that they rather make their own decision on how to react instead of being told what to do by the decision-aid. The participants’ feeling of authority was supposed to mediate between the level of trust and the chances of taking the advice. The results did not confirm that people take an advice from the human more often than from the machine and they also did not prefer to have a choice, but rather an obligation. The results confirmed that they trusted a human more and on the contrary to what was expected, they trusted the obligation more. A mediating role of authority was also not confirmed.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 77 psychology
Programme:Psychology BSc (56604)
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