University of Twente Student Theses


Stress and its effects in managment training perfomance

Luyten Ruegg, Thomas (2017) Stress and its effects in managment training perfomance.

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Abstract:Stress can be defined as the way you feel when you are under unusual pressure. It is already part of the contemporary corporate environment and is commonly associated with a negative influence. Thus, prolonged stress affects the physical and mental health of employees, decreasing productivity and modifying company bottom line results. Stress can also be positive when a moderate level of it, results in a better performance. There is a lot of literature regarding the negative effects of stress in many professions, yet there is a lack of information regarding how stress impacts the performance of an instructor in management training. In this study, a consulting training company provided the data to fill the gap in this specific context. This research investigates the relation between instructor’s stress in the delivery of management trainings and its results in terms of participants perception. Data from 23 surveys done with six instructors were collected to measure the stress level of each instructor at the time of each workshop. Data from 305 post training evaluations were used to analyze if there was a relation between stress level and the instructor’s performance. The analysis of the responses showed that there was no direct impact regarding the instructor’s performance when exposed to stress situations. However one final survey was conducted with instructors to understand what kind of coping mechanisms were used to deal with stress.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:01 general works
Programme:International Business Administration BSc (50952)
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