Peer Control & Self-Managing Work Teams in the healthcare industry: A literature review
Vries, S.J. de (2017)
In this thesis I have compared several studies regarding subjects such as peer control and self-managing work teams in order to find out what their relationship is with performance and effectiveness s in the context of the healthcare industry. While studies used within this thesis vary on certain levels, there exists a consensus on the fact that both Peer Control and Self-Managing Work teams have a positive relationship with organizational, as well as worker performance and effectiveness. There is also evidence, that leads me to believe that both peer control and self-managing work teams ultimately lead to a better quality of care. So, in conclusion: both peer control and self-managing work teams are beneficial for the healthcare industry.
deVries_BA_BMS.PDF