University of Twente Student Theses


Support for the first-line manager and self-managing teams provided by HR departments

Cvetkovski, A. (2017) Support for the first-line manager and self-managing teams provided by HR departments.

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Abstract:The traditional organization form has changed towards being more decentralized, because of the increasing internal and external complexities in the environments. This resulted in the re-introduction of self-managing teams where they start to perform more HR activities which were initially performed by the HR department. Additionally, the HR department is seen by many more as a coach and a support function to the self-managing teams. The primary objective of this study was to identify what HR departments can do to optimally support both the first-line manager and the self-managing teams. This was done by the means of a case study at the healthcare organization Livio in Enschede. It includes interviews with six members of self-managing teams and the usage of secondary data, which is a transcript of a previously conducted interview with a HR manager of Livio. The findings of this study indicate that the HR department should give more explanations and guidance, for example, when new HR initiatives are implemented or when a transition towards new organizational developments is happening. Moreover, they should also provide more trainings, workshops and courses to let the team members enhance their knowledge and develop their skills and capabilities to deal with changes.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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