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The role of the line manager in designing jobs for self-managing teams in the healthcare sector

Mhiri, Y. (2017) The role of the line manager in designing jobs for self-managing teams in the healthcare sector.

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Abstract:Fundamental changes are happening in the Dutch healthcare sector concerning the way employees are managed. Self-managing teams are implemented to achieve the adaptive flexible responses necessary in today’s environment. Questions arise whether, and to what extent external leadership is still needed when implementing self-managing teams. The objective of this research was to identify the role of the line manager in designing jobs for self-managing teams. The purpose is to contribute to existing literature about the job design for self-managing teams and the form of leadership that is needed, and the results can help to comprehend the appropriate role of leadership needed to establish an efficient self-managing team. The research was conducted at a Dutch health care organization working in the field of living, nursing, and caring. Research was conducted in the form of a case study, where semi-structured interviews were conducted with 5 employees working in different self-managing teams. Secondary data was analyzed containing interviews with the line managers supervising these self-managing teams. The findings indicate that that the main role of the line manager should be facilitative, but occasionally an authoritative style is needed depending on the situation and the team. Moreover, employees are positive towards self-managing teams as long as boundaries and guidelines are clear and well communicated. This research produces support that external leadership is still needed depending on the development and efficiency of the self-managing team. The line manager should engage in giving feedback, boundaries and guidelines for the team to operate in an efficient manner.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/72834
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