University of Twente Student Theses


Leadership Characteristics in self-managing teams

Avest, Wouter ter (2017) Leadership Characteristics in self-managing teams.

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Abstract:While the modern healthcare environment cries for flexible working, organizations might not yet be ready to switch to self-managing teams. Part of the reason is a lack of understanding about what leadership in a self-managing team should be. To get a better view of leadership in self-managing teams, leadership characteristics and the situations in which they are needed need to be reviewed. Employees from one healthcare organization were interviewed in semi-structured interviews in a qualitative research design to shed light on their preferred leader characteristics and which situations they encounter. Results indicate that certain characteristics, based on Big Five Model typology, fit better with certain situations and vice versa. Limitations are a limited amount of respondents, however, this amount can be reasonably assumed to be sufficient. Practical implications are that, in order to be effective, self-managing team leaders need to make a distinction between different types of situations, know which characteristics fit to these different situations, and act accordingly. This knowledge can bring value to leaders of self-managing teams, not only in the setting of this case study but in organizations across sectors, by providing them with handlebars on how to deal with certain situations, and which parts of their personality to show or hide in these situations.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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