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The effect of smiling and body lean on leadership effectiveness and perceived work climate

Goedecke, Anna-Katharina (2017) The effect of smiling and body lean on leadership effectiveness and perceived work climate.

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Abstract:Over the years nonverbal behavior has received more and more interest from researchers particularly in the field of psychology and business. This study investigates to what extent the nonverbal behavior of a leader relates to follower perceptions of their leadership effectiveness and how it may affect work climate. The sample used for this study consists of 20 leaders and 192 followers. Data was obtained from different data sources such as (1) follower ratings and (2) video-based observations of regular supervisor-led staff meetings. The nonverbal behavior of the leaders during these staff meetings was meticulously coded by Bachelor and Master students of the university. After testing the proposed hypotheses, a significant relationship was found between the extent to which the leader displayed closed smiles during the meeting and the follower perceptions of Positive Affect. Implications of the findings are discussed and suggestions for further research are given at the end of this paper.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/72861
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