University of Twente Student Theses


Building on the shoulders of giants: Can peer universities lead the way for UT Purchasing?

Feijen, Rick (2017) Building on the shoulders of giants: Can peer universities lead the way for UT Purchasing?

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Abstract:In recent years private organizations seems to recognize the purchasing not only as a supportive business department but as a source of strategic advantage for the company. While there is much literature available of how this effects purchasing departments in private companies little is known about the effects for public and semi-public organizations. This paper analyses which activities conducted by a purchasing department towards a technical university are value adding through the case of the UT purchasing department. From literature 14 different value-adding activities where defined that were evaluated through semi-structured interviews with different actors of the purchasing process showing three key areas of improvement: Early Involvement & Customer Satisfaction, Standardization & Supplier Maintenance and Forecasting Management Competences. Semi-structured interviews with top peer universities from different countries and extensive research of their websites showed that the UT purchasing department could improve their process by among others targeting professors who are early in their UT career for early involvement, creating awareness by starting a quarterly newsletter and acquiring an e-procurement system which is in different department, is very usable and has a good aesthetic.
Item Type:Essay (Bachelor)
University of Twente, Enschede, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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