University of Twente Student Theses


Performance Agreements for Housing Corporations: Towards a New Management Approach?

Klooster, G.J. ten (2017) Performance Agreements for Housing Corporations: Towards a New Management Approach?

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Abstract:In this report it is studied whether there is a shift visible in the management approach in performance agreements for housing corporations in the Netherlands, before and after the Nieuwe Woningwet of 2015. It compares the performance agreements before and after 2015, by analysing to what extent they contain elements of New Public Management (NPM) as well as Public Value Management (PVM). In order to do this, literature and policy documents about performance agreements were studied. Additionally a case study was carried out on the housing corporations in Enschede. Several stakeholders were interviewed for this, in order to find out to what extent the two management approaches were reflected in the performance agreements of 2007, 2013, and 2016. In the end we conclude that the goals in performance agreements have not changed a lot due to the Nieuwe Woningwet; they contain elements of both NPM and PVM. The biggest changes were visible in the interaction between stakeholders and the approach to the evaluation of the agreements, which both show a shift from NPM to PVM. These conclusions were confirmed by the case study in Enschede, although in that case these changes were already initiated before the Nieuwe Woningwet came into existence. The most significant change that the Nieuwe Woningwet has brought to performance agreements however, is the inclusion of tenants organizations in the process of drafting the agreements. This points to a bigger emphasis on PVM.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 88 social and public administration
Programme:Management Society and Technology BSc (56654)
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