Development of business information for autonomous teams within the institutional care.

Kranenburg, A.W. (2017) Development of business information for autonomous teams within the institutional care.

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Abstract:The institutional care within the Netherlands has changed a lot over the past couple of years and is still changing. The institutional care will decrease in number of patients but the care to be delivered will cost more and will be more complex (Verbeek-Oudijk & Eggink, 2014; InVoorZorg, 2015). In order to sufficiently be prepared and to have quick response to the changes, the Rhineland way of organizing is being adapted within the sector. As part of the concept, the autonomous way of working is being introduced. To make sure that the autonomous teams are working according to the vision of the organization and the restrictions of the stakeholders, boarders are introduced, this identifies the areas in which the autonomous teams can then operate (Graaf, 2015). These boarders are set up by the organization itself based on, among others, the influence of (external) stakeholders: the government, care agencies and the organization itself. When these boarders have been set up, these boarders might be translated to KPI’s or other facilitating information for the autonomous teams. The central question during this research is: “What business information can be supportive for autonomous teams within the institutional care sector?”
Item Type:Essay (Master)
Clients:
Ecare Services, Nederland
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/73118
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