University of Twente Student Theses

Login
As of Friday, 8 August 2025, the current Student Theses repository is no longer available for thesis uploads. A new Student Theses repository will be available starting Friday, 15 August 2025.

Reengineering the order to cash (OTC) process

Rohaan, D. (2017) Reengineering the order to cash (OTC) process.

[img] PDF
5MB
Abstract:During this bachelor research I have applied a business process reengineering methodology called the BPE method (BiZZDesign) to the current Order To Cash (OTC) process of Stork Colombia. The Order To Cash process starts from the moment an order is placed by the customer until payment is received and credited. Furthermore, I have carried out simulations to validate improvement of the to-be OTC process over the current situation, written a business case and an implementation plan. Besides this, I have also participated in a SAP ByDesign implementation which was on-going at the same time as my bachelor assignment.
Item Type:Essay (Bachelor)
Clients:
Stork, Bogota, Colombia
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:https://purl.utwente.nl/essays/73224
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page