Value of an e-health system for a value network of people with mental disabilities, their personal caregivers and their legal representatives

Carol, M. (2017) Value of an e-health system for a value network of people with mental disabilities, their personal caregivers and their legal representatives.

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Abstract:Innovation in health care has led to the use of technologies to facilitate communication and decision making. These technologies are grouped under the term e-health. However, there is a mismatch between postulated benefits and actual outcomes of e-health systems. Therefore, it is necessary to consider all users’ expectations and experiences during design and adoption, which is well-suited for value co-creation. The outcome of a value co-creation process is value-in-use. Value-in-use starts with the enactment of value propositions. The purpose of this research is to find out how value of an e-health system is co-created in a value network of people with mental disabilities, their personal caregivers and their legal representatives. The value propositions of the case organization are: Self-management of patients, Self-managed work teams and Interdisciplinary collaboration.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/73281
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