Pilot Population Management Wesselerbrink A qualitative case study of social innovation in healthcare

In the neighborhood Wesselerbrink in the city of Enschede in the Netherlands, an experimental Pilot in the domain of capitation financed healthcare was conducted with the aim of improving the health and the individual experience of care for the given population while simultaneously trying to reduce the associated healthcare costs per capita. This thesis intends to present a qualitative case study of the Pilot in order to establish why the innovation process facilitated the failure of successfully developing a social innovation. Future attempts to embark on the journey of social innovation in the domain of healthcare provision might benefit from the lessons drawn in this study.