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Control of client-contractor cooperation in municipal best-value projects : a multiple case study

Kloosterboer, M.C. (2017) Control of client-contractor cooperation in municipal best-value projects : a multiple case study.

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Abstract:Dutch municipalities are changing their public procurement practice. Where traditional design, bid, build contracts used to be the standard, integrated project delivery methods become more wide-spread amongst lower governmental organizations. In the search for new procurement methods by municipalities, Best-Value is named as a promising method for integrated construction projects and renewed cooperation between client and contractor. Three construction projects are studied to see how Best-Value changes control and cooperation in practice and what the results are. In all cases, the used method enabled informal control in the projects. The procurement-phase lowered the perception of risks while levels of trust increased. This resulted in less formal control and the space for informal control to grow, which allowed dealing with unforeseen circumstances in cooperation between client and contractor. Overall, informal forms of control showed to have a positive effect on the interorganizational cooperation. Formal forms of control can have a negative effect on interorganizational cooperation but don’t necessarily do so.
Item Type:Essay (Master)
Faculty:ET: Engineering Technology
Subject:56 civil engineering, 88 social and public administration
Programme:Construction Management and Engineering MSc (60337)
Link to this item:http://purl.utwente.nl/essays/73657
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