Using Quality Improvement Science: Improving theatre operations and minimising the cancellations on the day of surgery due to patients being declared unfit

Bartels, P.H.G. (2017) Using Quality Improvement Science: Improving theatre operations and minimising the cancellations on the day of surgery due to patients being declared unfit.

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Abstract:Introduction: This research involves a quality improvement project that aims to develop a solution to gain a better understanding of the reasons for Day of Surgery (DoS) cancellations. A problem identification is used to identify opportunities for improvement. A comprehensive stakeholder identification and classification is used to ensure integrity of input data for this problem identification since experiences of definitive stakeholders form the basis for the identification of the opportunities for improvement. Methodology: To gain a better understanding of the research problem, fifteen semi-structured face-to-face interviews, four field observations were conducted and historical data on cancellations is analysed. Findings: Opportunities for improvement are extracted from the thematic analysis of interviews, analysis of observational field notes and quantified historical data. Five systemic issues with corresponding solutions are identified from these opportunities for improvement. Conclusion: Revising the cancellation form is the first step in gaining a better understanding of the reasons for Day of Surgery (DoS) cancellations. Revising the cancellation form helps with more comprehensive reporting and allows for the identification of other quality improvement projects which can help minimise the amount of cancellations at the large public-healthcare organisation in South East Queensland.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:01 general works
Programme:Industrial Engineering and Management MSc (60029)
Link to this item:http://purl.utwente.nl/essays/73659
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