University of Twente Student Theses
Modeling the use of e-government services: The role of internet skills, support sources, gender, age, education, internet experience, employment rate and income.
Wittendorp, R.H.J. (2017) Modeling the use of e-government services: The role of internet skills, support sources, gender, age, education, internet experience, employment rate and income.
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| Abstract: | This study presents a new conceptual model to predict the use of e-government services. It investigates the role of internet skills, type of support, gender, age, education, internet experience, employment rate and income in relation to three types of e-government services: transaction, information and communication services. The study adapts parts of the Unified Theory of Use and Acceptance of Technology (UTAUT) and Technology Acceptance Model (TAM) to the context of e-government services and includes internet skills and types of support patterns. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 05 communication studies |
| Programme: | Communication Studies MSc (60713) |
| Link to this item: | https://purl.utwente.nl/essays/73684 |
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