University of Twente Student Theses
Improved customer relationship using self-service
Koopman, M.P. (2017) Improved customer relationship using self-service.
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| Abstract: | Company A is an ICT advisatory company who loses time in the digital interaction with their customers. Customers of company A, lack insight in projects that company A executes for them. To solve this, an online portal is created where customers can follow the progress of their project in detail. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 54 computer science |
| Programme: | Industrial Engineering and Management BSc (56994) |
| Link to this item: | https://purl.utwente.nl/essays/74229 |
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