University of Twente Student Theses


Influencing factors on knowledge sharing processes in an inter-organisational context in the high-tech industry

Faassen, J. van (2017) Influencing factors on knowledge sharing processes in an inter-organisational context in the high-tech industry.

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Abstract:In the rapidly changing world of industries, flexible responding to changes is needed, because of technological developments. Inter-organisational knowledge sharing could increase organisations’ knowledge bases and the ability to respond to changes and stay competitive. This study focussed on inter-organisational knowledge sharing in manufacturing industries. In order to guide this study three research questions were defined. ‘How do characteristics of knowledge and individual, group and organisational factors influence inter-organisational knowledge sharing in the high-tech industry?’, ‘What results are experienced through knowledge sharing?’ and ‘What influence do social network characteristics and shared knowledge types have on the results of inter-organisational knowledge sharing?’. This exploratory mixed methods research answered the research questions using six existing teams with 27 employees. First, experiment leaders were interviewed about all influencing factors at the individual, group and team level on knowledge sharing. Additionally, all participants filled in a questionnaire focussed on knowledge sharing, social networks, extraversion and identification. By combining the data, analysing the influencing factors and the benefits experiment groups experienced, the degree of influence for different factors is known. Also, influence of social network characteristics on the results were determined. Positive effects on inter-organisational knowledge sharing have been found for trust, shared goals, regularly face-to-face meetings and motivation. Furthermore, group identification was found as positive predictor for inter-organisational knowledge sharing. In future experiments knowledge sharing will be improved if experiment groups take these factors into account.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general
Programme:Educational Science and Technology MSc (60023)
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