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The effect of warmth and competence on the emotional state when committing social exclusion

Frick, J. (2017) The effect of warmth and competence on the emotional state when committing social exclusion.

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Abstract:Everyone experienced social exclusion or committed social exclusion towards another individual. Although the effects of receiving social exclusion are well known, less is known about the effects of committing exclusion. This study, focuses on the effects of committing social exclusion and how it can be effected in the way individuals perceive the person who is receiving the exclusion. Thereby, the person who is receiving the exclusion can be clustered in four groups resulting from the two dimensions warmth and competence. Each of the four groups represents different stereotypes which help to identify in- and out-groups. To get insight into perceived feelings a questionnaire was conducted to measure the guilt and shame. Furthermore, an online ball-tossing game, called Cyberball, was used to let the participant experience an exclusion situation. During the Cyberball game participants are instructed to exclude another person. The person receiving exclusion was manipulated on two dimensions: warmth and competence. The results show that the perception of the person receiving exclusion has no direct effect on the perceived guilt and shame of the participant. Nevertheless, a mediation through blaming the victim shows that the perception of the person who is receiving exclusion, influences the perceived shame. Ascribing the blame to the person who is receiving exclusion decreases the experienced shame. Categorizing persons with help of stereotypes does not fully influence the way participants feel about committing exclusion towards them. Results of this study let assume that warmth and competence in some way influence feelings of shame but more research has to be done to examine these influence.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:02 science and culture in general, 10 humanities in general
Programme:Psychology MSc (66604)
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