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Citizen participation in the safety domain through neighborhood-WhatsApp-groups: insights in the motivations of citizens

Franjkic, N. (2018) Citizen participation in the safety domain through neighborhood-WhatsApp-groups: insights in the motivations of citizens.

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Abstract:This research was a first exploration gain more insight into the motivations of citizens to participate in neighborhood-WhatsApp-groups and to better understand why and how people became a member, which factors played a role in this decision and if this could be explained by factors at individual, social and institutional level. A survey was used to collect the data and the participants were recruited in several neighborhoods in Delden (Overijssel, The Netherlands) in which a neighborhood-WhatsApp-group existed. Analysis showed that the psychological factors risk perception, community participation and outcome expectancy played an important role for participating in neighborhood-WhatsApp-groups. This means that citizens were more likely to be a member of a neighborhood-WhatsApp-group if they experienced lower risk perceptions, if they in general participated more in their community and if they were more positive about measures that can be taken to ensure a safer neighborhood (positive outcome expectancies). For both members and non-members the psychological factor outcome expectancy was an important factor for being a member or becoming a member of a neighborhood-WhatsApp-group and safety reasons were pointed out by citizens as the main reason why they had become or would like to become a member of such a group. As such, to get more citizens to participate in neighborhood-WhatsApp-groups, it is important to point out that participating in these groups contribute to the safety of the neighborhood and to create positive outcome expectancies. Meaning, that citizens have the feeling that participating in neighborhood-WhatsApp-groups works.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/74438
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