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Do students meet their expectations? : A comparative analysis of employees' expectations, students' self-reported digital skills and their predictors

Lindenthal, L.P.N. (2018) Do students meet their expectations? : A comparative analysis of employees' expectations, students' self-reported digital skills and their predictors.

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Abstract:This thesis focusses on the discrepancy between digital skills levels of students and the expectations of the skills levels from employees in the study and work fields of communication science, computer science, and economics. A digital skills framework was developed and tested in an online survey to see if there is a gap between the expectations of the employees’ and the self-reported digital skills levels of the students and the influences of other variables. Skills and expectations are varying in the different subject areas, communication and computer science students do not meet the expectations in reflection skills, whereas economics students informing skills are lower than the expectations. Furthermore, the students’ skill levels vary according to their subject area in the skills of utilization and information, while the employees’ expectations remain steady. Students’ skills are influenced through the number of hours the participant uses digital devices and except for the creation dimension through the perception of usefulness of the internet. Employees on the other hand are in all skill dimensions apart from utilization and information positively influenced through hours a day using devices and the age when the participant owned their first digital device. These results implicate a need for a change in education, with focus on how to learn the six dimensions of digital skills, but also how to extend and improve these skills, and how to implement these in the working and educating environment.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
Link to this item:http://purl.utwente.nl/essays/74470
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