University of Twente Student Theses


Developing a serious game to teach collaborative decision making

Hamburg, J. (2018) Developing a serious game to teach collaborative decision making.

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Abstract:Collaborative decision making is a complex skill that is often used to solve problems in organizations. Collaborative decision making has risks, like groupthink, social loafing, and groups do not always use all available information. These can be prevented by using a highly structured process Serious games are helpful in teaching complex skills. Furthermore, learners will experience more fun. In this research, a decision-making board game was developed. Players solve a decision task in four rounds: brainstorm, argumentation, evaluation and final decision. The players discover issues, gather positions, give arguments and finally find a solution. Ten groups participated on either with the game or were in the control group without the game. Afterwards they filled in questionnaires and participated in an interview. The participants were positive on the experience and satisfied with the final decision. The questionnaires showed higher score on positive affect in the Game condition. In the interviews, the structure from the argumentation-model was found helpful for the process in both conditions. This research has shown the importance of a structured decision-making process. A serious game is found to be a good method to teach a structured decision-making process, because the learner will experience more pleasure while learning
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology, 81 education, teaching
Programme:Psychology MSc (66604)
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