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The GDPR and its effects on the management of private health information at different healthcare providers : a case study

Przyrowski, Catrin (2018) The GDPR and its effects on the management of private health information at different healthcare providers : a case study.

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Abstract:The introduction of the GDPR, an updated data protection regulation for member countries of the EU, calls for changes in the management of private health information of healthcare providers. Due to the novelty of the GDPR, its effects have not been researched yet. A case study has been conducted at three different Dutch and German healthcare providers in order to analyse and compare the different effects the GDPR has on differently specialised and sized healthcare organisations. Under consideration of the Privacy Calculus, the functions of Information Systems, and other legal texts, the impacts of the GDPR have been analysed with regards to data management, disclosing behaviour, and healthcare quality. This study shows that healthcare organisations need to invest a lot of time and money in adapting their processes in compliance with the new law. However, the disclosing behaviour of patients does not seem to change. Healthcare quality suffers under the new law since data flow and communication between healthcare specialists are limited to a great extent. By applying these findings to a different knowledge domain, this study shows that also insurance companies are confronted with great restructurings and limitations in terms of targeted marketing and the profiling of prospective clients.
Item Type:Essay (Bachelor)
Clients:
Unknown organization, Germany
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/75322
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