University of Twente Student Theses


Constructing A Multi dimensional Smart Industry Scan

Ungerer, L.V. (2018) Constructing A Multi dimensional Smart Industry Scan.

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Abstract:The fourth industrial revolution is on its way and had started finding it’s way in daily life and across industries. Especially, manufacturing firms are actively investing in new industry 4.0 technology to stay competitive but are also confronted with many internal and external challenges. Therefore, these firms could substantially benefit from a tool that measures the extent to which industry 4.0 is implemented in different aspects within their firm. Therefore, a maturity model and quick scan measuring industry 4.0 based on multiple aspects was necessary. This paper focuses on the development of a multi-dimensional smart industry scan consisting of aspects, measurement questions and maturity levels. The goal of this paper is to construct an improved maturity model based on scientific literature. Overall the scan consists of seven aspects, 35 measurement questions and five maturity levels. The aspects “strategy & organisation”, “people & organisational culture”, “products and customer services”, “customer interfaces”, “value chain”, technology & IT management” and “institutional awareness” were constructed. Afterwards, the scan was tested and validated during a workshop with the experts of Future Industries. Further recommendations to improve the scan are suggested in this thesis.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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