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How FinTech-enabled business model innovations are reshaping the investment advisory sector : Are FinTech-enabled firms like Beterinbeleggen.nl and Vetr disrupting the value chain?

Troostheide, T.H.N. (2018) How FinTech-enabled business model innovations are reshaping the investment advisory sector : Are FinTech-enabled firms like Beterinbeleggen.nl and Vetr disrupting the value chain?

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Abstract:In the past few years, a new trend has been on the rise in the financial services sectors: FinTech. This trend has exposed the financial sector to advancements in technologies, enabling the innovation of business models and better products and services at competitive prices. With the financial markets opening up to new entrants that have built their business model around new technologies, companies may wonder how the FinTech-trend is changing and even disrupting the industry and its sectors. Therefore, this study aims to identify how FinTech impacts the financial sectors and takes the investment advisory services sector as an area of focus. Moreover, the FinTech-trend is compared to a trend previously seen in the telecom industry, where the value chain transitioned to a value network as a result of the entrance of new business models that were built around new technologies. To see how FinTech impacts this sector, the investment advisory and research firms Beterinbeleggen.nl and Vetr have served as case studies, representative for the business model innovations occurring in the financial sectors. At hand of these case studies, it was found that FinTech drives innovations and enables the business models to offer new services, improve customer experience, personalize services, and reduce prices; i.e. FinTech helps to improve the business models’ customer-centricity by making products, services and interaction better, faster, easier, and cheaper for customers. It appears that FinTech is similar to the telecom-trend; as such, it can be expected that the more traditional value chain of activities will become a value network of interrelated, FinTech-enabled firms.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/75418
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