University of Twente Student Theses


Online Platform firms: Tactics labour unions use to safeguard worker rights

Lützen, H. (2018) Online Platform firms: Tactics labour unions use to safeguard worker rights.

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Abstract:Since recently, the platform economy has gained more and more attention from different researchers and is becoming increasingly popular in today’s world. The focus of this paper will be on the platform workers (peer service providers), their rights and interests and the tactics labour unions use to safeguard these rights. Consideration is further given to power and whether labour unions have the power to safeguard worker rights. Due to the lack of worker rights, labour unions are considered very important to make sure that the rights are protected. For this study, a literature review was first performed to find out which human resource practices are used by Foodora. Second, interviews have been carried out to open up which tactics labour unions use to make sure that these rights are not being violated by the platform provider. The study provides a process of organizing platform workers within a labour union but also specific tactics that are used in Germany to safeguard their interests and rights. Labour unions in Germany start with unionizing workers and next make use of work councils to protect the rights of platform workers. Furthermore, lobbying at politicians is also one of the tactics. Collective bargaining is widely used in Germany since labour unions have more power collectively than as a single individual. In general, this study reveals a process of the tactics that labour unions are using in the platform economy in Germany.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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