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The impact of the performance agreements on the quality of education in Dutch higher education

Schmidberger, Hannah (2018) The impact of the performance agreements on the quality of education in Dutch higher education.

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Abstract:Performance agreements were introduced in Dutch higher education in 2012 in response to growing student numbers, high drop-out rates and unsatisfied needs of students and the labor market. This study investigated the impact of the implementation of the policy on quality of education at Dutch universities of applied sciences. The study applied an Interrupted time series research design using longitudinal data from pre-existing datasets. The data analysis consisted of two separate, repeated-measures ANOVA’s and two separate Linear Mixed Models. The research found a statistically significant, slight increase in student satisfaction after introduction of the policy, whereas student retention rates have not increased. Universities of applied sciences with higher scores on student satisfaction showed relatively higher retention rates. Last, the research identified that two quality measures included in the performance agreements were not related to student satisfaction and retention rates. Weaknesses in the research forbid to make a definite statement on the effectiveness of the Dutch performance agreements to increase quality of education. It is recommended to focus future research on the underlying mechanisms of performance agreements and to identify circumstances under which performance agreements might produce their desired effects. Several policy recommendations are made for the design of the next round of the Dutch ‘Quality’ agreements that will be from 2019 to 2024.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Management Society and Technology BSc (56654)
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