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Gaze behavior, skin conductance, and trust in automation

Wang, J. (2018) Gaze behavior, skin conductance, and trust in automation.

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Abstract:The study investigated the possibility of using gaze behavior and skin conductance to measure trust in automation. Specifically, we divided participants into either Perfect Vehicle Group or Poor Vehicle Group, while in each group, the simulated automated vehicle performed in a perfect or poor way with driving tasks. Gaze behavior and skin conductance were measured throughout the experiment, while self-reported trust was measured after every driving phase. We hypothesized that (1) The Perfect Vehicle Group would have higher self-reported trust than the Poor Vehicle Group; (2) Gaze behavior would be negatively associated with the self- reported trust; (3) Skin conductance level would be negatively associated with the self- reported trust. The results showed that participants had higher self-reported trust in the automated vehicle with perfect performance, and gaze behavior was negatively associated with the self-reported trust. We concluded that gaze behavior appeared to be a reliable indicator of trust in automation.
Item Type:Essay (Master)
Clients:
Unknown organization, Enschede, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/76357
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