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The relation between verbal and nonverbal leader behavior, perceptions of leadership style and leadership effectiveness : A mixed method study

Dreisibner, Florian (2018) The relation between verbal and nonverbal leader behavior, perceptions of leadership style and leadership effectiveness : A mixed method study.

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Abstract:The purpose of this study was to investigate and determine the influence of nonverbal behavior of hand gestures of team leaders on their followers and their trust in their leader. A sample of 44leaders were observed and filmed during regularly held staff meetings to minutely analyze their behavior afterwards. Displays of nonverbal and verbal behavior by the leader such as hand gestures, object manipulation, task-oriented and relation-oriented behavior were hypothesized to influence followers perceived cognitive and affective trust in their leader and leaders perceived leadership style. It was further hypothesized that the simultaneous occurrence of nonverbal and verbal behavior would facilitate the influence on perceived cognitive and affective trust and leadership style even further. Also surveys, filled out by the 44 leaders and their followers as well as experts was used to test the hypotheses large public-sector organization in the Netherlands. Findings revealed a significant link between the cognitive and affective aspect of trust and a significant relation between of both types of trust to leadership styles of transactional and transformational. Lastly it was shown that task-related behavior is related to transactional leadership style. Theoretical and practical implications of these findings are discussed regarding nonverbal and verbal leadership behavior and selective positioning of human capital within organizations.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/77007
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