University of Twente Student Theses


Assessing E-Procurement maturity as designed in an E-Procurement Maturity Model and Quadrant Model

Morsinkhof, P.K. (2018) Assessing E-Procurement maturity as designed in an E-Procurement Maturity Model and Quadrant Model.

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Abstract:Firms are increasingly recognising procurement as a strategic process in their organisation, and seeing the potential benefits the successful management of procurement has. Many firms already use forms of digital tools to support their procurement processes, but research has shown the digital maturity of these firms has not progressed as expected. Some firms still rely on paper-based processes, making little use of E-Procurement software. This thesis gives insight into the current E-Procurement maturity of organisations, and the results provided a method to measure the maturity both their maturity and that of the E-Procurement tools software vendors currently offer. To achieve these measurement tools, a design research among E-Procurement software vendors was conducted. The study proposes a new E-Procurement Maturity Model, based on interviews and literature, to accurately measure end-user firms based on eight dimensions of digital maturity. Furthermore, the study describes the best practices for the highest E-Procurement maturity in an Industry 4.0 firm, prescribing firms the ideal situation for industry leaders. Finally, the study proposes a new E-Procurement Quadrant Model, to further establish the link between an end-user firm and its relevant software solution options.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:54 computer science, 85 business administration, organizational science
Programme:Business Administration MSc (60644)
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