University of Twente Student Theses
Caring for social care : Exploring the effect of Wmo advisory council characteristics on the choice between archetypes of buyer-supplier relations for municipalities in the Netherlands
Kuperus, D.E. (2018) Caring for social care : Exploring the effect of Wmo advisory council characteristics on the choice between archetypes of buyer-supplier relations for municipalities in the Netherlands.
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| Abstract: | The effectiveness of Wmo councils as a form of citizen participation is examined by investigating its relationship with an important Wmo policy choice: the decision between archetypes of buyer-supplier relations. Guided by the framework on service triads by Li and Choi (2009) it was expected certain council characteristics would aid an advisory council in sustaining bridge decay. The characteristics associated with a ‘strong’ council were assumed to be positively related to client-oriented archetypes. The six archetypes were classified into client-oriented and non-client-oriented models, creating a new variable: Client orientation models. Six council characteristics were measured and their relationship with Client orientation models was tested by percental and Chi-square analyses. Three characteristics had a significant association with Client orientation model: Presence ordinance, Selection members and Phase advising. Unexpectedly, however, client-oriented models were less likely to have an ordinance present and less likely to specify early advising. Possibly, archetypes deviating from the norm are more likely to officially establish their regulations. Additionally, moving towards a client-oriented model has been a trend, perhaps official regulations lag behind the choice on an archetype. Finally, the integration of the Wmo council with other councils in the social domain approached significance, in the hypothesised direction. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science, 88 social and public administration |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/77114 |
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