University of Twente Student Theses


Redesigning after-sales services supply chain

Mentink, T.J. (2019) Redesigning after-sales services supply chain.

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Abstract:This research focuses on a feasibility study for opening a warehouse facility in the Asia-Pacific region. Vanderlande is currently facing strong growth, amongst others in the Asia-Pacific region. The mission of Vanderlande is improving the competitiveness of customers through value-added logistic process automation. With controlling the supply of spare parts in the Asia-Pacific region via the central warehouse, the question arises if Vanderlande succeeds in this mission for their customers in this region. First of all we were able to estimate (future) costs for setting up a warehouse facility to serve the Asia-Pacific region. We therefore built an optimization model. Decisions on warehouse locations are based on an interaction between various criteria, we were able to make our decisions by solving a multi criteria decision analysis problem. Assuming linear growth we were able to prove that opening a regional warehouse at a relevant location will not be profitable now nor in longer future. However we evaluated that Vanderlande can count on shorter customer order Lead-time by opening this new regional Asia-Pacific warehouse facility.
Item Type:Essay (Master)
Vanderlande, Veghel, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:30 exact sciences in general, 31 mathematics, 54 computer science
Programme:Industrial Engineering and Management MSc (60029)
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