University of Twente Student Theses

Login

The influence of leaders' verbal and nonverbal behavior on perceived leadership effectiveness

Lauk, Mariett (2019) The influence of leaders' verbal and nonverbal behavior on perceived leadership effectiveness.

[img] PDF
5MB
Abstract:The aim of this MSc thesis is to examine what verbal and nonverbal human behaviors, displayed by leaders in regularly held staff meetings, influence perceived leadership effectiveness. In order to do so, the verbal and nonverbal behaviors of 45 leaders in regularly held staff meeting of a Dutch public organisation were video-recorded and coded. The degree of perceived effectiveness of the leaders was measured by followers and experts, using items from the so-called MLQ. Findings indicate differences in the types of behaviors that influence follower and expert ratings of leadership effectiveness. The followers' perceptions of their leadership effectiveness seem influenced by the leaders' gazing behavior and the frequency of displaying so-called adaptors. Expert ratings of leadership effectiveness appeared influenced by hand gestures, facial expressions and adaptors. The thesis ends with four major recommendations for future research in this area.
Item Type:Essay (Master)
Clients:
Lauk, Germany
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/77222
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page