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Developing a DevOps Maturity Model: A validated model to evaluate the maturity of DevOps in organizations

Radstaak, J.M. (2019) Developing a DevOps Maturity Model: A validated model to evaluate the maturity of DevOps in organizations.

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Abstract:As the approaches to implementing DevOps can be vastly different is has been hard to establish a guideline for the implementation of such an environment. At the same time, many organizations struggle with implementing the soft aspects of DevOps and to convince other parties in the organization to get on board as well. Yet, collaboration and cooperation are needed for a successful DevOps implementation, especially regarding management support. The goal of this study is to create a DevOps maturity model that will help in (1) guiding organizations to the required maturity level and in (2) demonstrating to other parties in the organization what is needed for a thriving DevOps environment. The DevOps maturity model is created based on a literature review and qualitative interviews with experts, followed by validation through expert opinions and put to practice in case studies. This study has both scientific and practical implications: Scientific: This study provides a new approach to DevOps maturity models and contributes to a limited amount of scientific research on DevOps maturity. Scientific: Empirical research in (South)East-Asia on DevOps, in general, is very limited. This study contributes and can be used as a comparison to other geographical areas. Practical: A common model, CMMI, has been adapted to fit a DevOps maturity assessment and should be able to be adapted easily inside an organization. Practical: The model can be used to improve the knowledge on DevOps throughout the organization, by showing what is necessary to achieve different maturity levels
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science, 85 business administration, organizational science
Programme:Business Information Technology MSc (60025)
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