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Just an evaluator? : The mediating roles of customers in the HRM-customer service outcomes relationship

Mourtzou, Androniki (2019) Just an evaluator? : The mediating roles of customers in the HRM-customer service outcomes relationship.

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Item Type:Essay (Master)
Clients:
1990, Enschede, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/78013
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