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Does silence mediate the effect of team extraversion on team effectiveness?

Gortworst, Gabriëlle (2019) Does silence mediate the effect of team extraversion on team effectiveness?

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Abstract:This study examines the relation of team extraversion on team effectiveness and the mediating role of silence in this relation. Team extraversion was operationalized by the mean, variance and an interaction term (mean times variance). It was expected that the mean, variance and the interaction term of team extraversion were positively related to team effectiveness. However, none of the expected results were observed in this study. In contrast to what was expected, this research finds the average degree of team extraversion to be negatively associated with team extraversion, such that a higher mean of team extraversion predicted greater team effectiveness. Furthermore, it was expected that more extraversion in a team and greater diversity of team extraversion would result in fewer silence and, in turn, greater team effectiveness. This study finds no mediating role of silence between team extraversion and team effectiveness. As was expected, the results show that more silent segments predict less team effectiveness. Team extraversion is measured by means of a questionnaire. Team effectiveness was analysed by means of calculating the number of solved puzzles per minute, per team, during an escape game. In an escape game, a team solves several puzzles in a specified time to escape a locked room. Silences during the escape game were measured with sociometric badges worn by each participant during the game. The study included 363 participants spread over 72 teams. Although this research offers insight into certain predictors of the effectiveness of a team, more research is needed to further explore the effect of team extraversion or other personality traits on team effectiveness and the possible mediating role of communication.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies, 77 psychology
Programme:Psychology MSc (66604)
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