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Emergency Information: Does it work? : A qualitative research on the system, organisation, and effectiveness of the German emergency information app NINA.

Gethe, T. (2019) Emergency Information: Does it work? : A qualitative research on the system, organisation, and effectiveness of the German emergency information app NINA.

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Abstract:In a day and age of rapidly evolving communication technologies, means for emergency and disaster communication cannot be disregarded. The research objectives of this qualitative study are to identify the role that the app NINA embodies among public warning systems within Germany and the European context, to what extent its contents represent expertise from psychological frameworks and empirical studies, and how effective of a warning tool the administrators and users perceive NINA to be. This report answers three research questions: (1) Which underlying psychological concepts and mechanisms have been considered in the development of NINA and how are they integrated?; (2) How does the functionality of the application NINA compare and contrast to the system of NL-Alert as used in the Netherlands?; and (3) To what extent do the app administrators and help organisations deem the application NINA an effective tool to promote risk preventing behaviour among citizens in Germany? Purposive sampling was used to select all participants. Semi-structured telephone interviews have been conducted with a representative of the German Federal Office of Civil Protection and Disaster Assistance with regard to the app NINA, a representative of the Dutch Ministry of Justice and Security on behalf of NL-Alert, and a group of users (n = 6) of the app. Coding was used to identify prominent topics and answers provided by respondents. The results showed that indicators of the mechanisms and concepts of self-efficacy, response efficacy, and risk perception are embedded within the system of NINA. Additionally, advantages and disadvantages of NINA in comparison and contrast to NL-Alert have been described. Lastly, users as well as administrators of the app NINA deem it a useful means for its purpose but also express the need for improvements and enhancements in order to make it a successful future tool.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/78183
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